Senior Strategist,
User Experience

Instrument is a digital product and brand experience agency of more than 400 talented people on a dozen different teams, each focused on particular clients and dedicated to producing best-in-class work. Our shift to a remote-first model has only strengthened and diversified our company culture, and we’re committed to career advancement, personal support, and a healthy work/life balance for everyone we hire.

What you’ll do:

  • Lead the strategy workstream on 1-2 brand and digital client projects within an integrated, multidisciplinary client team
  • Design and facilitate client workshops, stakeholder and consumer interviews
  • Synthesize quantitative and qualitative research to generate meaningful and intuitive insights that drive creative concepts
  • Support (and sometimes lead) research into industry trends, competitive information, along with consumer insights to create and present concepts and recommendations in a compelling and impactful way to internal teams and senior level clients
  • When necessary, communicate ideas and concepts to internal or client teams through UX artifacts, including journey maps, user flows, IA diagrams, or wireframes — both as an individual and in collaboration with the team's designers
  • Be comfortable working on a singular account or iterative project for 1+ years in addition to intermittent shorter term engagements
  • Balance customer needs, client objectives and the requirements of the team throughout a project
  • Partner with the Strategy Director on your team to support and contribute to the broader strategic direction across the team, including creating case studies and sharing internal knowledge, mentoring junior strategists and creating deeper relationships with clients

What you’ll bring:

  • 5+ years of strategy experience which includes leading digital programs and engagement projects for large and small brands across a variety of industries
  • Experience with all phases across the design process, from discovery and design, into development and release
  • A broad set of strategic skills and experiences across digital user experience, digital content and information architecture, digital brand, digital marketing, mobile applications, social media and campaigns
  • Experience leading and supporting workshops with mid-to-senior level clients leveraging Design Thinking frameworks
  • Experience in successfully collaborating within large multi-disciplinary teams

What we offer:

  • Remote Work Environment
  • Great Compensation with Annual Reviews (Learn more about our Pay Philosophy)
  • Annual Profit Sharing
  • 401(k) Matching with Immediate Vesting
  • Robust Medical, Vision, and Accident Insurance
  • Generous Paid Holidays and unlimited PTO
  • Sabbaticals
  • Monthly Wellbeing & WFH Stipend
  • Career Management and Leadership Training